What is Mountain High's Winter Guarantee?

Southern California’s light winters have left pass holders wanting more and Mountain High has taken notice.  For the 2016/17 season, Mountain High is offering a “Winter Guarantee” to pass holders that credits them UP TO $150 towards next year’s pass if it is used four (4) times or less.

Says John McColly, CMO of Mountain High & Stevens Pass, “We understand.  The past few seasons have been tough and visitors are apprehensive about purchasing a season pass.  We want to give you the confidence you need to make that purchase and know you got a good value no matter what the weather does.” 

How does the Winter Guarantee work?

Guests who ski or snowboard four (4) times or less receive a credit towards the purchase of a 2017/18 season pass.

Adult

  • Use 0 to 2 days = $150 off the following season.
  • Use 3 to 4 days = $100 off the following season.

Young Adult (13-21)

  • Use 0 to 2 days = $100 off the following season.
  • Use 3 to 4 days = $75 off the following season.

“What’s important about this is it gives the control to the skier,” says John McColly. “We based the credit on usage…not snowfall.  If a guest doesn’t use their pass more than four (4) days for any reason, they'll receive a credit towards next season up to 50%.”

How do I redeem my 2016-17 credit?

Purchase your new 2017-18 season pass online at mthigh.com or by phone at (888) 754-7878 ext. 2.  Then email the Mountain High's Season Pass Office with the season pass holders first, last name, and birthdate.  We will review your season pass usage and credit to the card number that was used in the purchase.  Credits can take 7-10 days to post to your account.  

What counts toward total days skied in the 2016-17 season?

Any day or part of day skied with your pass at Mountain High.  Days used the previous spring of count as days used as well.

Can the Winter Guarantee credit be used toward any 2017-18 season pass?

No, your Winter Guarantee credit can only be used toward the same pass type purchased or higher.

Can I use my Winter Guarantee credit to buy a pass for someone else?

No, your credit can only be used toward your own qualifying 2017-18 pass purchase, not anyone else’s pass purchase even if the pass is for your child.

When do I receive my Winter Guarantee credit?

Your account credit will be calculated at the end of the 2016-17 winter season after Mountain High closes for the season. The credit will be issued when you renew or upgrade your 2016/17 season pass the following season.  To receive the credit please email the Mountain High's Season Pass Office with the season pass holders first, last name, and birthdate.  We will review your season pass usage and award you your credit amount.

Is there a cutoff date the Winter Guarantee credit needs to be used by?

Yes, the credit must be applied toward the purchase of a 2017-18 Season Pass by October 31st, 2017.