Season pass office?

[J.biz]

Anyone answering phones?? I understand you just opened! Been calling all day long and no answer? Any help would be great.

[Sheila D]

Im terribly sorry, our season pass office has been very busy. We're answering as many calls as we can, if you're unable to get through, please send an email to seasonpass@mthigh.com.

[J.biz]

Ok thanks. Yeah i understand. Hopefully i can get through this morning? I am trying to get a season pass transfered to me. I called last week and was told there will be no problem doing it, just a $10 fee.

[Khermon]

We discovered that we are actually having some issues with the phones, definitely send an email though. Again, we're very sorry for the phone problems.

[J.biz]

Yeah I just talked with guess service and gave them my info to pass onto the season pass office. Hopefully I get a call back today?

Thank again
Josh

[J.biz]

Ok, I have been waiting for over 2 hours for a call back? I have also sent a email too. I have to work so I most likely will miss your call if you guys even try to call me back? So I guess I will try again tomorrow making it day 3 to try and get everything taken care of?

Great customer service Mt High.......

[J.biz]

Well i got some answer. Hopefully everything gets taken care tomorrow? I guess the person I need to talk with is at snowjam?

Also Thanks to the customer service mgr. Damarris I think her name was? She was very helpful and also the only peoson to call me back to see if i was helped out!

[J.biz]

Day 3 and still no help. Every person I talk with gives me different emails to email all my info. Also every person I am talking with is telling me different info that is needed to get this done? Is it really this hard? Can no one help me over the phone? I have email everyone no answer back?

[J.biz]

Finally, I guess 3 time the charm!

Thanks to Tracy and Damarris, I think that how you spell her name?