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Author Topic: Site error when renewing pass.  (Read 401 times)
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Demento19
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« on: September 07, 2009, 07:03:43 PM »

After the screen where I fill out my name, birth date, address, pass serial code, etc. I get directed to an error page. The page has the following text.

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Oops! An error has occured on the site. If this problem persists, please contact the site administrator.

If you are getting this error at CHECKOUT, please check your Order History to see if the order went through before trying to place the order again.

If the order went through, we have successfully recorded your purchase although you will not receive a confirmation letter with liability release. Please download a hard copy by clicking here.

The order does not exist in my history, so I know the order did not go through. I want to get this figured out soon so that I may still renew the pass on the 7th.

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Demento19
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« Reply #1 on: September 07, 2009, 07:16:01 PM »

Nevermind. Instead of it telling me I input the serial code wrong, it just gave me the previous error. For those having the same problem, the code has to be 14 digits after the WWW:. XXXXXX-XXX-XXX. Something like that.
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« Reply #2 on: September 08, 2009, 09:40:24 AM »

Appreciate the update.
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